Following
is the Privacy Policy of Arteastic. All customers are requested to go through
the same before accessing the website. If you do not accept the terms specified
in our Privacy Policy, you must exit the website immediately. By proceeding to
access the Arteastic website (www.arteastic.in) you
accept and agree to be bound by the terms specified here.
The
terms of the Privacy Policy may change from time to time and the website will
be updated with the same.
Customer Personal Information
We acknowledge that the customers of
Arteastic will have to share certain information that are personal in nature
and the customer can be identified with the same (Name, Email, mailing address,
phone number, any information related to customer survey such as preferences).
We, in Arteastic, are committed to safeguard such information and safeguard the
privacy of our customers. We assure you that the information collected will
never be used for any purpose other than listed below:
· To process your order
· To intimate you about various offers, discounts and other promotional
events taking place on Arteastic
· Send you any other necessary notification (e.g. related to your user
account)
· Internal record keeping
· Customer Survey, market research
· To improve our products and services
All
the above information is protected against any unauthorised access by putting
various physical, electronic and managerial procedures. Arteastic will never
share the above collected information with any other third party without your
permission or unless required by the law.
Payment Policy
Arteastic offers two payment options
to its customer. COD (Cash on Delivery) and Online Payment through Payment
Gateway.
COD option is available for only a
limited products. At the time of viewing the product, this information will be visible
to you.
Arteastic supports online payment
through its Payment gateway partner CCAvenue. CCAvenue offers all payment
options like Net Banking, Debit cards/ Credit Cards, Wallets and UPI.
Immediately after you make a
purchase, an invoice with your payment details and a unique payment ID will be
sent to you. You pay through our secured Payment Gateway and all data is
transferred through high level encryption technology. Arteastic does not keep
any payment related information like bank account details or credit card
details with itself. All such information is with the Payment Gateway CCAvenue
which has an elaborate privacy and data protection policy in place. We
guarantee your payments are 100% safe with us and the details are never shared
with anyone during the payment process.
At the moment we are accepting only INR
payments (within India) through our Payment Gateway partner. However, if you
want to make payment through International cards/banks using foreign currency,
you have to go through our ‘Send Enquiry’ form to place your order. You can indicate the ‘SKU No’ of the
Product and the quantity you are interested in. We will contact you directly
through email and organize for a Bank Transfer/any other mode of payment for
your purchase.