Frequently Asked Questions

We will store your details in our database so that you do not have to fill-in your shipping details every time you shop with us. You can view/ track your orders and save your wish-list for future viewing.

No. You can become a registered user of with Arteastic free of any cost.

Please click on Sign In/ Sign Up tab on the top right corner with Arteastic homepage to create a new account for yourself. Once you create the account, you will get an email from us confirming that you are a registered user of Arteastic.

If you cannot remember your password, click on the ‘forgot password’ link. A mail with your new password will be sent to your registered email id. For other issues, contact us by dropping an email at info@arteastic.in or calling us at 8879768537.

We offer online payment options through CCAvenue Payment Gateway that supports debit/credit card, Net Banking, Wallet, UPI. We also offer COD (Cash On Delivery) option for some products.

Please drop an email to info@arteastic.in, call at 8879768537 or send WhatsApp message at 8879768537 to interact with us and to get your query/issue addressed.

‘Handcrafted Traditions of the East’ - As our tagline suggests, Arteastic is a platform for bringing to our customers unique handicrafts from the East with the assurance of quality, innovation and craftsmanship.

We source our products directly from the artisans. We visit the places of origin of the particular craft, develop relationships of mutual trust and respect with the craftsmen and procure authentic and genuine art from them. No middlemen involved.

We work in a manner that is sustainable and profitable and helps artisans thrive. Through our digital sales channel, we try to reach out to a much greater audience. We promote these crafts on social media and try to generate awareness.

No. Arteastic is not a marketplace. All the products are sold under the Arteastic brand. We take great care in procuring quality and authentic crafts from the artisans ourselves. We choose the design, colour, material of each and every product.

The details of each type of craft has been researched and documented with great care. We have met the artisans, visited their workshops and collected relevant information on the form of art. These are described and published on our blog.

Customization option is available for only certain products like big stone carvings, hand-painted Sarees etc. You can check for the same on our website. You can send your query and design using the enquiry form and we would get back to you.

Please send us the details using the enquiry form. We will get back to you regarding whether we can source it especially for you.

The specifications (height, length) are mentioned on the site along with the product picture. However, since all the products are hand-crafted, it is possible that the one delivered to you is very slightly different in design or colour since no two

We will send you a confirmation Email for the same. Do check your Junk/Spam folder in case our mail has gone there. You may also log into the website and see your order details under ‘My Account’.

The approximate delivery time will be indicated to you once you select a product. It will be based on the shipping address and the product you have chosen (since packaging time differs from product to product).

We will provide regular updates on your order status via Email. You can also login check the same on Arteastic website under ‘My Account -> Order’.

Arteastic promotes various discount offers from time to time. Based on your Purchase/ Cart Value, you can check for available discount coupons at the time of check-out.